FREQUENTLY ASKED QUESTIONS

Check out our Frequently Asked Questions below. Can’t find what you are looking for? Send us an email here and one of our Glide Gear specialists will assist you with your question or issue. 

Will my camera / smartphone work with this Teleprompter?

TMP50-  Shoot with all smartphones /  Prompt with all Smartphones 

TMP75- Shoot with all Laptops,  DSLR with prime lens / Prompt with any smartphone

TMP100- Shoot with all Smartphones,  Point and Shoot Cameras,  DSLR's or Camcorders / Prompt with any smartphone or tablet up to 10.5 x 7.5 inches

TMP 500- Shoot with all DSLR, Point and Shoot Cameras /  Prompt with any smartphone or tablet up to 10.5 x 7.5 inches

TMP 750-  Shoot with all DSLR, Camcorders, and Cinema Cameras / Prompt with any smartphone or tablet up to 17 inches

TMP 1000- Shoot with all DSLR,  Camcorders and Cinema Cameras / Prompt with any smartphone or tablet up to 17 inches

We recommend standing back from your teleprompter at least 10 feet while reading your script.  This will reduce eye movement and the words from ghosting.

What tripod do I need for my Teleprompter?

We recommend any tripod with a payload of at least 10 lbs. for any of our Teleprompters.  

What Teleprompter APP do you recommend?

We recommend using Teleprompter Premium.  $16.99  But there are many others available with other options if needed.

This APP will allow you to mirror/ reverse your text 

What are your shipping times?  Cost?

All domestic and international orders will be shipped USPS Priority or Fed ex.  Shipping times rage from 3 to 7 business days for domestic and 7 to 14 days internationally depending on your countries customs.

The site will automatically determine international shipping cost during checkout.  All standard domestic shipping is included.

Where are you located? Return Address

We are located:

Glide Gear / Koncept Innovators                                                                                     1619 Executive Ave                                                                                            Myrtle Beach SC, 29577

 

What is your return policy?

We accept all returns within 30 days of purchase.

Do you offer any warranty?

We offer a limited lifetime warranty on all manufactures defects.

Will my order ship today? 

All orders are processed and shipped daily by 4PM Monday - Friday.

 

 

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