Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at support@glidegear.net
Teleprompters
PLEASE NOTE: The iPad Pro is only compatible with the TMP 750 and the TMP 1000. You will need a tablet/monitor with a maximum size of 10.5" x 7.5" for the TMP 50, TMP 75, TMP 100, & TMP 500.
TMP50- Shoot with all smartphones / Prompt with all Smartphones
TMP75- Shoot with all Laptops, DSLR with prime lens / Prompt with any smartphone
TMP100- Shoot with all Smartphones, Point and Shoot Cameras, DSLR's or Camcorders / Prompt with any smartphone or tablet up to 10.5 x 7.5 inches
TMP 500- Shoot with all DSLR, Point and Shoot Cameras / Prompt with any smartphone or tablet up to 10.5 x 7.5 inches
TMP 750- Shoot with all DSLR, Camcorders, and Cinema Cameras / Prompt with any smartphone or tablet up to 17 inches
TMP 1000- Shoot with all DSLR, Camcorders and Cinema Cameras / Prompt with any smartphone or tablet up to 17 inches
We recommend standing back from your teleprompter at least 10 feet while reading your script. This will reduce eye movement and the words from ghosting.
We recommend any tripod with a payload of at least 10 lbs. for any of our Teleprompters.
This is common. We sell replacement glass on our website. Simply search your model in the search bar and replacement glass will be listed.
We recommend using Teleprompter Premium. But there are many others available with other options if needed (Teleprompter, DV Prompter, Parrot Teleprompter, etc.)
This APP will allow you to mirror/ reverse your text.
https://play.google.com/store/apps/details?id=com.joeallen.teleprompter.pro&hl=en_US&gl=US
Shipping
All domestic and international orders will be shipped USPS Priority or Fed ex. Shipping times rage from 3 to 7 business days for domestic and 7 to 14 days internationally depending on your countries customs.
The site will automatically determine international shipping cost during checkout. All standard domestic shipping is included.
All orders are processed and shipped daily by 4PM Monday - Friday.
Returns
We are located:
Glide Gear / Koncept Innovators. 1619 Executive Ave. Myrtle Beach, SC 29577
We accept all returns within 30 days of purchase.
We offer a limited lifetime warranty on all manufactures defects.