Thank you for ordering from Glide Gear. If you are not entirely satisfied with your purchase, we want to help. All of our products come with a 30 day money back guarantee. We also offer a lifetime warranty on all manufacturer defects.

If you are returning an item, it must be in the same condition you received it. Please include your order number in the package to expedite the refund process. You are responsible for the return shipping costs.

Once we receive your item, we will inspect it and notify you of the return as well as when to expect your refund. Refunds will be sent to your credit card or PayPal account.

We’re sorry if you did not have a good shopping experience with us. Most importantly, we want you to equip you with the right product that best suits your needs. Please contact us at logistics@glidegear.net for all Return/Refund inquiries.